Services provided, after the order

  • Handle all pull-ins and push-outs with the factory and
  • Oversee the relationship throughout the product
    development phase
  • Resolve any issues with Purchasing
  • Resolve any issues with Engineering.
  • Maintain accurate information on e-portal
  • Maintain frequent customer contact, in order to insure
    customer satisfaction and continued business opportunities
Services provided, before the order:

  • Identify/Qualify new opportunities
  • Set up meetings between the customer and appropriate
    factory personnel
  • Identify target price needed to win business
  • Present quotes to customer
  • Travel with customer to supplier sites
  • Facilitate communication between customer and supplier
  • Book the business!