Services provided, after the order
- Handle all pull-ins and push-outs with the factory and
- Oversee the relationship throughout the product
- Resolve any issues with Purchasing
- Resolve any issues with Engineering.
- Maintain accurate information on e-portal
- Maintain frequent customer contact, in order to insure
customer satisfaction and continued business opportunities
Services provided, before the order:
- Identify/Qualify new opportunities
- Set up meetings between the customer and appropriate
- Identify target price needed to win business
- Present quotes to customer
- Travel with customer to supplier sites
- Facilitate communication between customer and supplier
- Book the business!